Simon – Many thanks for the update.
Also glad to hear that feedback is welcomed and that the new contract is on a trial basis.
Simon / Wayne – Can you perhaps forward me a provisional cleaning timetable so that I may know when the cleaner is expected in block 4 ? ie. Which day of the week and for what hours ?
My sincere apologies for seeming petty but I feel this has to be managed properly going forward – otherwise we will end up with the same situation as last time.