It appears to have gone off (yet again) in the west block at least. I have tried emailing Wood Management but it appears that Sharma has left (and she has dealt with this apparently recurring problem many many times).
I've called and given all the details, but nobody seemed to know who our property manager is (!). I mentioned Mark Tamuta who used to cover us, but he's now apparently area manager.
I wonder if they'll call me back as I requested … I suggested they email the user group to advise that the problem has been raised so that they do not get too many calls (I can't email it myself as I'm at work and not on my home email right now).