I am sorry that this is taking so long. I contacted the head of field sales at Hyperoptic and he told me that there was a delay due to Openreach not delivering on the fibre connection. Originally Openreach had told Hyperoptic that the fibre would be in place for end of August. Its been well documented in the national press that Openreach have been struggling to meet demand for fibre instal around the country with delivery dates extending between 70 and 90 days. Apparently Hyperoptic are now expecting delivery at the end of November.
I am surprised that Hyperoptic are not being more proactive in informing the potential customer base of the problems, or cracking on with the faceplate installs.
As soon as I have anything more concrete then I shall post an update.