Re: Re: Fibre Broadband

November 5, 2013 at 11:41 am #1338

Moderator

Hi Simon,

I saw your poster in our stairwell yesterday and have emailed my interest to fibre@rainbowquay.co.uk.

Several line checks have failed to identify any fault on our line; I have tried changing router, filters, tried the test socket, etc., etc., and spent oceans of time on the phone with customer service 'script-readers', but still to no avail.

I know you have always enjoyed impressive speeds for the area, but our own former top speed of 1.6-1.8 Meg started declining from July 2011 coinciding with our ISP (EE) apparently moving to a BT Wholesale based infrastructure.

Although it is obviously frustrating, I do take some comfort from the fact that a speed of 500Kbps (or less) at least is not uncommon in the area: http://www.broadband-notspot.org.uk/coverage-map.html#15,51.494784,-0.035018,all,500

Kind regards

Tom