Re: Re: Has RMG gone mad ?

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I pay my service charge in one go and also received a threatening letter. I thought the water rates were part of the service charge, and the letter of final demand does not mention water rates anywhere. Quite frankly I'm sick of threatening letters from this bunch of jokers. We pay them a lot of money each year for what is a pretty poor service. How do we get rid of them or make a complaint? I will be giving them both barrels tomorrow.