Home › Forums › General Discussion › Has RMG gone mad ? › Re: Re: Has RMG gone mad ?
July 18, 2010 at 5:27 pm
#1097
imported_post
Moderator
The water is metered and thus cannot be included in the service charge bill. However the water charge does get set against the service charge account. The water bill has on it a 15 day payment term, although I believe RMG pursues non-payment after 30 days. Thames waters payment terms is also 30 days.
Complaints should be sent to RMG at CustomerService@rmg.gb.com