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December 9, 2014 at 6:08 pm
#1419
imported_post
Moderator
That really is the strangest thing given all they should deal with is communal issues. I asked my partner to report it today and she was told the contractor would be contacted to fix. Clearly there is some inconsistency in the training given to the operatives on the phone. I have a number of issues to raise with our agent and this will be added to my list.