Thank you, Simon.
We should not be ruling out anything, although it is difficult to see how the ISP might interfere with the satellite signal, as opposed of course to the various wireless services such as On Demand TV on Sky.
Due to my experience of losing signal the minute I reinserted the TV aerial cable into the wall socket, my own main suspect is currently the wall plate and possibly the 'kink' that the cable does inside the socket.
Please see the ('how not to do it') picture below showing the 'kink', from this article: http://www.aerialsandtv.com/cableandleads.html
Has Alan Kay considered and/or had a look at some of our (almost 20 years old) wall plates? What is the procedure for calling him out – are his services paid for via the “TV aerial maintenance” item in our budget?
