Update on September 19th.
Ward Aerials and Alan Kaye, the engineer attended last Saturday but could not fix it without a new part, which was obtained and fixed on Tuesday. Alan Kaye then found another fault in one of the line feeds. Finding this fault in the cable involves getting up on to the roof to look at the aerial dish. The earliest he has been able to obtain a cherry picker to get up there is Sunday 21st. in the morning. Meanwhile I am afraid that you will not be able to get all the channels.
We apologise for the interruption to your service.