Sorry Damian I can only speak from my experience, I recently got a fob for a neighbour in under two weeks. I very much doubt Glen will be in attendance at the AGM. I have emailed Wayne and I hope to have an explanation as to why your situation has been so frustrating. If you let me know when you sent off the deposit money for the fob etc. it will make it easier for us to track down where the system is falling down.